1. What Are Cookies?
Cookies are small text files placed on your device when you visit websites. They're widely used to make websites work efficiently and provide information to website owners.
Cookie Information Stored:
- • Unique identifiers (random character strings)
- • Session IDs and authentication tokens
- • User preferences (language, timezone)
- • Analytics data (pages visited, features used)
Cookies typically do NOT contain personal info like name/email, but may be linked to such data.
2. Types of Cookies We Use
Essential Cookies
Required for Service functionality
Necessary for platform operation. Enable core functionality: security, authentication, accessibility. Cannot be disabled.
Legal Basis:
• GDPR Article 6(1)(f): Legitimate interests (necessary for service provision)
• ePrivacy Directive Article 5(3): Exempt from consent requirement (strictly necessary)
usap_sessionSession • Login session
usap_auth30 days • Authentication
usap_csrfSession • CSRF protection
cookie_consent12 months • Consent preferences
load_balancerSession • Server routing
Functional Cookies
Remember preferences
Enable personalization: language, timezone, theme. Consent required.
usap_language12 months • Language
usap_timezone12 months • Timezone
usap_theme12 months • Dark/light mode
3. PostHog Analytics (Third-Party)
We use PostHog, a third-party analytics platform.
PostHog collects usage data to help us understand user behavior and improve Services.
PostHog Cookies:
ph_*12 months • Session and user tracking
ph_<project>_posthog12 months • Unique user identifier
ph_session_idSession • Session identifier
Data Collected by PostHog:
- • IP address (can be anonymized)
- • Browser and device information
- • Pages visited and features used
- • Click events and interactions
- • Session recordings (only with explicit consent)
- • Heatmap data
- • Error logs
PostHog Configuration:
- • Data Location: EU (Frankfurt, Germany) and/or US data centers
- • IP Anonymization: Available (last octet masked)
- • Data Processing Agreement: In place with Standard Contractual Clauses (SCCs)
- • PostHog Privacy Policy: posthog.com/privacy
How to Opt-Out of PostHog:
- 1. Use Cookie Settings page (accessible via footer)
- 2. Disable "Analytics and Performance" category
- 3. PostHog will stop tracking your activity
- 4. Alternatively: Block cookies from posthog.com domain via browser
4. Cookie Consent Management
Cookie Banner (First Visit)
When you first visit, you see a cookie consent banner with options:
- • Accept All Cookies: Consent to all categories
- • Reject All (Except Essential): Only strictly necessary cookies
- • Cookie Settings / Customize: Granular control per category
Non-essential cookies NOT set until you click "Accept All" or customize and save preferences.
Granular Consent (Cookie Settings)
Withdrawing Consent
You may withdraw consent at any time:
- • Access Cookie Settings via footer link
- • Use browser settings to delete cookies
- • Changes take effect immediately
5. How to Manage Cookies
Chrome
Settings → Privacy and security → Cookies and other site data
Firefox
Settings → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data
Cookie Consent Manager
Customize which cookies you allow. Essential cookies cannot be disabled.
6. Legal Basis for Cookie Use
GDPR & ePrivacy Directive (EU/EEA/UK):
- • GDPR Article 6: Lawfulness of processing
- • ePrivacy Directive Article 5(3): Consent required for non-essential cookies
- • GDPR Article 7: Consent must be freely given, specific, informed, unambiguous
- • GDPR Recital 30: Cookies as personal data
Philippine Data Privacy Act:
- • NPC Advisory Opinion 2017-063: Cookies may constitute personal information
- • Consent required for cookies processing personal information
- • Transparency required about cookie use
California Law (CCPA/CPRA):
- • Disclose categories of information collected via cookies
- • We do NOT sell or share personal information collected via cookies
- • Users can disable non-essential cookies
Questions About Cookies?
Privacy Team
privacy@usap.io
Cookie Settings
Manage preferences anytime